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576 views | 13 Vote this question as useful. 9 Vote this question as not useful. | Last updated on Nov 18, 2025 STEP Lab ULID Password
If you can access Moodle and ULink but are having trouble logging into library databases, resetting your password typically resolves the issue. To reset your password, follow the instructions on the Self-Service Password Reset site.
If you still cannot access the library databases after resetting your password, visit the Access Issues? Find Help! page for general troubleshooting tips.
For further assistance, contact the IT Service Desk at (337) 482-4357 or ithelp@louisiana.edu.