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When I enter my ULID and password I am unable to access library databases. What should I do next?

426 views   |   13 Vote this question as useful.   9 Vote this question as not useful.   |   Last updated on Jun 07, 2024    STEP Lab ULID Password

 

If you can access Moodle and ULink but are unable to log in to library databases, a reset of your password usually will correct the problem.

To reset your password, follow the instructions on the ULID Password Help site.

If after resetting your password you are still unable to get into the library databases, view the Access Issues? Find Help! page for general troubleshooting tips.

Contact the IT Service Desk at (337) 482-4357 or ithelp@louisiana.edu.

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